Doug Ross

• Facilitation of all kinds of meetings and groups
   
• Business Plans and Change Dynamics

        - Scenario Planning (Strategic Planning)

        - Resources (who can help you)

        - Start-up planning and processes

        - Marketing Plans

        - Financial Plans

• Mediation and Conflict Management (Certified)
   
• Communication [My niche]

  - World Class Customer Service (Internal and External)

  - Dialogue Processes

  - A Tao of Dialogue, 1998 (See Books by Doug to order now)

  - Honors all contributions
   

• Business Etiquette

          - Interpersonal

          - Email

          - Phone

          - Presentation

• Team Building

          - Each member has a role in effective teams

          - Investment in outcome

• Advisory Boards
   
• Mastermind Groups
   
• Focus Groups
   
• Support Groups
   
• Brainstorming – Creative Ideas
   
• Partnering – A “connector”
   
• Branding and Niche Creation: What makes you unique?
   
• Self Awareness

          - MBTI

          - DISC

          - Kolbe

          - True Colors

• Relationship Formation and Sustainability

• Employee Engagement

          - Morale

          - Loyalty

          - Commitment

• Marital Success– New Book: Make It Last, 2009 (See Books by Doug to order now)